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Technical Assistance

Need troubleshooting assistance? Our experienced technicians have you covered.

Our team of specialised engineers are here to provide fast, practical assistance that’s specific to your problem.

We know valves can be complex, which is why our team of experts are dedicated to upskilling every water professional—from product insights to solving complex problems, our team are here to provide a solution that supports your every need, when you need it.



With offices in each Australian state, you can connect with experts in your city for reach them in real time with our live-field support.

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Resources to support your needs

From demonstrations on commissioning, optimising and maintaining your systems to how-to-articles, find the resources for your need from our team of experienced specialists

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Visit a world of practical possibilities

The Bermad Cities interactive 3D experience visualises a range of Bermad products in their civil application, with library of comprehensive technical resources readily available for your needs.

Visit Bermad Cities
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Interactive Training Facility

Learn to design, maintain and operate valves in a controlled environment with guidance from experienced specialists. Choose your closest facility to book your next training opportunity.

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    Need support?

    Our team of specialised engineers can provide support with any of your project, product or technical needs.

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    Do you need urgent technical support?

    Get real-time technical assistance from the Bermad team through our video support portal.

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